We are currently offering two options when you arrive for your appointment at the clinic. You may bring your pet into the clinic, or if you prefer, we are still allowing curbside services as well.

If you choose to come in, you will be taken to an exam room with your pet. A staff member will come in and go over recent history, medications, etc. You will remain in that room, and the staff member will take your pet to another room for exam. Once the exam is complete, we will bring your pet back to you. Dr. Keil will update your pet’s chart and print off preliminary discharge instructions for you to review.

If this is your pet’s first visit to the clinic, after you have read the instructions, Dr. Keil will come in and chat with you.

If this is a routine recheck appointment for a pet we have seen before, and who is doing well, you will be given the option to check out after reading the discharge instructions, without waiting to speak with Dr. Keil. If you have medical or treatment goals questions you will have the option to speak with Dr. Keil before leaving.

Please arrive 15 minutes early for your appointment. If you do not arrive early, we may ask you to remain curbside to help expedite things, so we are able to remain on time for the remainder of our appointments. If you arrive 5 or more minutes after your scheduled appointment time, you may be asked to reschedule.